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SOURCE IBEX Global
WASHINGTON and DAVAO, Philippines, Dec. 9, 2013 /PRNewswire/ -- IBEX Global, one of the fastest growing business process outsourcers today announced the opening of their newest location in Davao, Philippines. The new facility will add nearly 1,000 jobs and will complement the company's 5,000 strong workforce in the region.
"Expanding throughout the Philippines is a key part of our growth strategy," said Julie Casteel, Chief Sales and Marketing officer. "While we continue to aggressively grow in Manila, we are pleased to offer an alternative to our broad base of clients seeking multiple levels of business process outsourcing support. The opening of this site is a continuation of our commitment and ability to deliver exceptional support in the Philippines."
The Davao facility is located approximately 500 miles from Metro Manila. The site, located in the SM Lanang Premier Mall, is a highly urbanized area offering an array of amenities that will enable a positive work-life balance. With close proximity to the Franciso Bangoy International Airport as well as highly populated housing areas, the location provides a rich pool of potential employees. The site will deliver a full complement of BPO services such as customer care, email, chat and back office support for a variety of clients.
"We are very excited about the opening of the Davao facility," said Brian Heiner, Vice President of Philippine Operations. "Our strategy to locate in Davao was a deliberate decision. We carefully considered a variety of options and chose a location capable of employing a diverse mix of talent steeped in customer care experience. Furthermore, this location continued our track record of attracting experienced employees dedicated to superior levels of customer satisfaction for our growing base of clients."
IBEX Davao officially opened in November 2013 and will expand to over 800 employees by March 2014.
About IBEX Global
IBEX Global, (AIM: IBEX) Headquartered in Washington, DC, delivers onshore, near shore and off shore solutions in 5 countries across 18 call centers maintaining a network of more than 9,000 employees that supports multi-channel inbound and outbound communications via phone, web, chat email, and email in 20 languages. IBEX is specifically focused on improving and maximizing the customer service experience on behalf of over 70 global clients. The recipient of several client and community awards, such as the Goodwill Employer of the Year, IBEX Global is one of the most forward thinking companies in the business process outsourcing industry.
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