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Complex legal language changed to plain English by the company.
Tucson, AZ (PRWEB) February 13, 2013
Police.us.org has taken steps to simplify their public records reports to make it easier for their customers to understand, company officials said.
“We got a lot of calls from customers seeking clarification about what the records were actually telling them about the person they were doing a background check on,” said company spokesman Josh Fraser. “We realized that these were questions that could be avoided if we changed up the structure of the reports themselves.”
The main problem, Fraser said, was that people were having problems understanding if the person was a criminal, or simply someone who had gotten into a bad situation.
“There are three main types of records we provide – arrest information, conviction information, and warrant status,” Fraser said. “All of those pieces of information mean completely different things, and people were becoming confused.”
For example, Fraser said, someone could have an outstanding warrant simply for forgetting to pay a traffic ticket.
“That's a completely different type of situation than someone who has been convicted of fraud,” Fraser said. “We also needed to make it clearer that there is a huge difference between someone being arrested for a crime and someone being convicted. Arrests are dropped for lack of evidence all the time.”
The new reports will break down the information into three distinct sections, with explanations about what each type of report means.
“This should answer the most basic questions we've been receiving,” Fraser said.
For police records checks or warrant searches, Police.us.org is a reliable online resource. The nationwide police record check can find criminal history, police convictions, sex offender status and more. Police.us.org is a top choice for police records on the Internet.
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