FCC: Bill shock not a big problem anymore - ABC 33/40 - Birmingham News, Weather, Sports

FCC: Bill shock not a big problem anymore

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When was the last time you opened your cell phone bill and saw a number you were not expecting?

You might now be in the minority.  The Federal Communications Commission said far fewer Americans are complaining of so-called "bill shock," the moment when you open your cell phone bill and see big charges because someone on your plan went way over.

It's been a year since big phone companies agreed to send alerts if you get near a limit on minutes, texts and data.

The FCC says companies haven't quite completed all the requirements, but that it should happen by April.

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