On average, the Birmingham Police Department receives 15,000 phone calls per week.
A brand new communications and 911 call center will handle that volume. Police Chief A.C. Roper gave city leaders, including Mayor William Bell, a tour. Chief Roper says there's a lot of new technology that will enable officers on the streets to respond more efficiently. "We can engage our citizens and our communities more efficiently and because we can process information quicker, we can execute better crime fighting strategies," Roper added.
He says this will better help officers understand what they're dealing with when they respond to a call.
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