Some of this week's tech headlines:
New surveys show smartphone users may be focusing on apps rather than voice service. App downloads are up more than 28 percent from last year. Most users have at least 41 apps on their phone. Facebook tops the most-used apps.
Apple is getting top nods for customer service. In a recent satisfaction survey, iPhone users showed that they're happier with their phones and their customer service than users of some other phones.
Ikea is moving out of just furniture and house wares, into electronics. It's unveiling a new line of TVs incorporated into entertainment centers. The units also include speakers, and a media player that can handle Blu-ray, DVD, and CD. The units will roll out in Europe this year, and in the United States in 2013.
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